Document Controller

Operations Coordinator / Document Controller

Location: Head Office (St Neots), with travel to sites as required

Hours: Full-time, 7:30am–4:30pm or 8:00am–5:00pm, with a one-hour break

Reporting to: Operations Director

The Opportunity

We are seeking a highly organised, proactive and hands-on Operations Coordinator to support the smooth running of projects, people and business operations within a construction environment.

This is a varied role offering exposure to multiple areas of the business, including document control, project management systems, procurement, compliance, fleet and plant management, HR, marketing and business development.

You will work closely with office and site teams to improve processes, maintain accurate records, strengthen communication and ensure projects are delivered efficiently, safely and to a high standard.

Key Responsibilities

Document Control & Project Administration

• Manage project filing systems, document control, revision registers and project records from pre-construction through to completion.
• Maintain insurance, certification and compliance documentation.
• Prepare reports, meeting minutes and operational paperwork.

Systems & Process Improvement

• Champion the use of Procore across office and site teams, supporting system setup, training and ongoing development.
• Identify opportunities to improve operational procedures, efficiency and information flow.

Pre-Construction & Supply Chain

• Coordinate pre-qualification questionnaires (PQQs), supplier registrations, tender submissions and client questionnaires.
• Assess and monitor subcontractor and supplier documentation, qualifications, insurance and compliance.
• Support procurement activities, manage supplier databases and track orders to ensure timely delivery and cost control.

Plant, Assets & Fleet Management

• Coordinate plant servicing, certification, hire and off-hire arrangements, maintaining accurate asset registers.
• Oversee company vehicle administration, including maintenance, MOTs, insurance, fuel cards and driving licence checks.
• Maintain fleet records and identify opportunities to reduce unnecessary costs and environmental impact.

Compliance & Insurance

• Coordinate company insurance policies, accreditations and certifications.
• Maintain health and safety, environmental and quality documentation.
• Support audits and external compliance assessments.

Stakeholder & Project Coordination

• Act as a key point of contact for clients, suppliers, subcontractors and internal teams.
• Improve communication between office and site teams.
• Support project tracking, reporting and relationship management.

HR, Marketing & Business Development

• Coordinate recruitment administration, onboarding, employee records and training documentation.
• Support internal and external events, marketing materials, case studies and company communications.
• Assist with business development research, CRM updates, client meetings and proposals.
• Coordinate social value initiatives to support local communities and project commitments.

General Operations

• Provide wider operational support across the business, including cover for other team members and finance administration when required.
• Follow all relevant health and safety procedures and promote safe working practices.

About You

We are looking for someone who is organised, commercially aware and comfortable managing multiple priorities in a fast-paced environment.

You will ideally have:

• Experience in an operations, administration, compliance or coordination role, preferably within construction.
• Strong organisational skills and excellent attention to detail.
• Experience with document management systems, registers and administrative processes.
• Confident communication skills and the ability to work with a wide range of stakeholders.
• Good working knowledge of Microsoft Office, including Word, Excel, Outlook and PowerPoint.
• A proactive approach to problem-solving and continuous improvement.

Desirable experience includes:

• Procore or similar construction project management software.
• Construction document control and revision management.
• PQQs, supplier vetting and industry accreditations such as CHAS, SafeContractor or Constructionline.
• Procurement, plant management, fleet administration or pre-construction support.
• CRM or fleet management systems.

Why Apply?

This is an excellent opportunity for an ambitious operations professional to take ownership of a broad range of responsibilities, develop their skills and make a tangible contribution to the efficiency and success of a growing construction business.

The role is varied, and responsibilities may evolve in line with business requirements.