Document Management System (DMS) Solutions Architect Lead

Job Summary

We are looking for an experienced Principal DMS Solutions & Implementation Lead to lead the technical design, implementation, and quality governance of enterprise Document Management System (DMS) solutions.

This role will oversee the end-to-end technical lifecycle—from presales and solution architecture through implementation, document digitization/post-scan processing, testing, and go-live. The role will also serve as a senior technical escalation point and provide leadership to the post-scan processing team.

Key Responsibilities

Solution Architecture & Implementation

• Design scalable DMS solutions aligned with client business and technical requirements.
• Lead technical architecture and implementation planning across DMS projects.
• Define and enforce implementation standards, methodologies, and technical best practices.
• Establish and manage project quality gates, including design freeze, migration readiness, testing, and technical sign-off.
• Oversee deployment and configuration of project infrastructure, including servers, virtualization hosts, NAS, network equipment, and high-volume scanning equipment.
• Provide technical expertise on DMS architecture, APIs, workflow engines, integrations, and overall system health.
• Review and approve technical deliverables, migration plans, test plans, and other implementation documentation.

Post-Scan & Data Governance

• Lead and supervise the post-scan processing team to ensure accurate document classification, indexing, and metadata tagging.
• Establish quality standards for post-scan processing and monitor output against project targets.
• Provide guidance on taxonomy, metadata structures, document classification, and data migration.
• Investigate and resolve document quality, indexing, metadata, and system-related discrepancies.
• Coordinate with client key users to validate search functionality, document retrieval, and overall solution readiness before go-live.

Presales & Client Engagement

• Partner with the Sales/Account team during client discovery and technical discussions.
• Analyze client requirements and recommend appropriate DMS architecture and solutions.
• Prepare technical sections of proposals, RFP responses, Statements of Work (SOW), and solution documentation.
• Develop and deliver product demonstrations and Proof-of-Concept (PoC) environments.
• Present proposed solutions to both technical and executive stakeholders.
• Identify opportunities for additional solutions or services within existing client accounts.
• Serve as a senior technical escalation point for clients and internal project teams.

Team & Operational Leadership

• Lead, mentor, and provide technical guidance to implementation and post-scan personnel.
• Monitor project progress, technical risks, dependencies, and quality requirements.
• Ensure project documentation and reports are properly maintained.
• Coordinate technical infrastructure, equipment, and workspace requirements necessary for project delivery.
• Support other technical portfolios and special projects as required.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, or a related field.
• Extensive experience in Document Management Systems (DMS/EDMS/ECM), enterprise content management, document digitization, or related solutions.
• Experience leading or implementing enterprise-scale DMS/ECM projects.
• Strong understanding of solution architecture, system integration, APIs, workflows, metadata, taxonomy, and document migration.
• Experience with high-volume document digitization and post-scan processing is highly preferred.
• Hands-on exposure to infrastructure deployment such as servers, virtualization, storage/NAS, networking, and scanning equipment.
• Experience managing or providing technical leadership to implementation/project teams.
• Strong client-facing, requirements-gathering, and technical presentation skills.
• Experience supporting presales, solution demonstrations, PoCs, proposals, RFPs, and SOW preparation.
• Strong troubleshooting, analytical, and problem-solving skills.
• Able to manage multiple projects, priorities, and technical stakeholders.

Preferred Experience

• Experience managing digitization projects involving millions of document pages
• Experience delivering complex digital transformation projects
• Experience implementing enterprise DMS/ECM solutions for large user populations
• Experience managing server infrastructure, GPU hardware, storage, and specialized scanning equipment
• Experience leading post-scan processing, indexing, metadata validation, and document quality assurance

Pay: Php40,000.00 - Php60,000.00 per hour

Expected hours: 40.0 per week

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person