Document Processor

About Med USA

Med USA is a Utah-based medical billing and provider services company with a nationwide presence. For more than 47 years, we have partnered with healthcare organizations to provide practice management, payer credentialing and contracting, and full-cycle Revenue Cycle Management (RCM) services, including coding, billing, follow-up, and denial resolution. Join our collaborative and fast-paced team where you'll have the opportunity to make a meaningful impact, expand your revenue cycle expertise, grow your career, and support healthcare organizations across the country.

Position Summary:
This position provides mailroom duties associated with a medical billing company. A Document Processor must perform various tasks to fulfill the demands of the mailroom. The primary role of a Document Processor is to process and distribute incoming mail, as well as support operational teams by handling printed materials, outgoing correspondence, and document navigation across multiple systems.

Essential Job Duties

• Utilize a company-provided vehicle to complete business-related errands, including mail pickup and delivery, bank deposits, transporting documents, and other driving-related duties as assigned.
• Prepare deposits and remote deposit for clients
• Sort and open mail
• Check-in and check-out batches
• Prepare batches for scanning
• Verification of scanned documents
• Credit card processing
• Stamp outgoing mail
• Payment posting corrections
• Send outgoing faxes and sort incoming faxes
• Print, sort, and mail appeals and chart notes as requested by operational teams
• Navigate multiple EHR and billing systems to locate, retrieve, and process required documentation
• Ensure outgoing correspondence is accurate, complete, and sent in a timely manner

**Employee may be asked to complete additional tasks outside of standard day-to-day responsibilities as business needs require.

Position Qualifications

• Must possess a valid driver's license, be able to drive company vehicle, and maintain an acceptable driving record.
• Basic computer skills, including the ability to navigate multiple software systems
• Ability to demonstrate attention to detail
• Ability to multi-task
• Ability to handle large volumes of work
• Ability to organize and prioritize
• Demonstrate excellent customer service skills
• Strong team player
• Demonstrate time management skills
• Ability to work well with all levels of employees
• Ability to set and achieve goals
• Maintain confidentiality

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Utilize a company-provided vehicle to complete business-related errands, including mail pickup and delivery, bank deposits, transporting documents, and other driving-related duties as assigned.
• Able to lift up to 50 pounds

Education:

• High school or equivalent (Required)

Compensation & Benefits

Pay: Starting at $17.00/hr. based on experience, qualifications, and applicable certifications.

Med USA offers a comprehensive benefits package, including:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with company matching
• Disability insurance
• Life insurance
• HSA/FSA
• Paid time off
• Paid company holidays
• Parental leave
• Flexible scheduling
• Hybrid work opportunity
• Professional development and continuing education opportunities
• Collaborative and supportive team environment

Schedule & Work Location

• In-person at Med USA Office located in Sandy, UT.
• Monday–Friday
• 8-hour shift
• Full-Time

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Education:

• High school or equivalent (Required)

License/Certification:

• drivers license (Required)

Ability to Commute:

• Sandy, UT 84070 (Required)

Work Location: In person