Document Specialist

Job Duties;

• Work with Operations and QA personnel to create, update, circulate for review, and distribute technical and non-technical documents, including production paperwork, Standard Operating Procedures (SOPs), Forms, and training materials.
• Collaborate with QA Technicians and Operations to gather and document accurate information
• Organize and manage document repositories for easy access and version control
• Ensure documentation meets company standards, style guidelines, and regulatory requirements
• Review and revise existing documentation for clarity, accuracy, and completeness
• Develop templates and documentation frameworks to standardize content
• Assist with the tracking of personnel training
• Track changes and maintain document version histories
• Use documentation tools and content management systems (CMS) effectively
• Continuously improve documentation processes and workflows
• Track the training of personnel
• Assist the QA Manager with customer complaints
• Serves as a backup for the management of scales used by Production
• Other duties as assigned

The ideal candidate would possess the following;

· Proven experience in documentation, technical writing, or a similar role

· Excellent written and verbal communication skills

· Strong attention to detail and organizational skills

· Ability to translate complex information into clear, concise content

· Proficiency with documentation tools (e.g., Microsoft Office)

· Must be well organized.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person