Documentation & Operations Executive Customs Clearance

About the Role

We are looking for a detail-oriented and proactive Documentation & Operations Executive to support our customs clearance operations. The ideal candidate should have prior experience in import/export documentation, shipment coordination, and operational follow-ups. The role requires excellent organizational skills, accuracy, and the ability to work in a fast-paced environment.

Key Responsibilities

* Prepare and verify customs clearance documentation for import and export shipments.

* Maintain and update document checklists to ensure complete and accurate submissions.

* Coordinate with shipping lines, airlines, freight forwarders, and ground handling teams.

* Obtain Delivery Orders (DOs) from shipping lines and relevant authorities.

* Track and update the status of import containers and air cargo in operational sheets on a timely basis.

* Ensure customs duty payments and other statutory payments are processed and tracked without delays.

* Forward all required documents to the ground handling and operations teams for cargo clearance.

* Coordinate with internal teams to ensure smooth movement of shipments.

* Prepare daily operational reports and submit an End-of-Day (EOD) status report to management.

* Maintain accurate records of shipments, documents, and operational activities.

* Follow up with customers, transporters, shipping lines, and internal departments to ensure timely clearance and delivery.

Required Skills & Qualifications

* 13 years of experience in Customs House Agent (CHA), customs clearance, freight forwarding, logistics, or shipping operations.

* Good knowledge of import/export documentation and customs procedures.

* Familiarity with Delivery Orders (DO), Bill of Entry documentation, shipping line processes, and cargo handling procedures.

* Proficiency in Microsoft Excel, Word, and email communication.

* Strong attention to detail and documentation accuracy.

* Good communication and coordination skills.

* Ability to prioritize tasks and meet strict deadlines.

* Experience with customs or logistics software will be an added advantage.

Preferred Candidate

* Graduate in any discipline (Logistics, Commerce, or Supply Chain preferred).

* Self-motivated, responsible, and able to work independently.

* Comfortable coordinating with multiple stakeholders and handling operational follow-ups.

Compensation & Benefits

* Salary: 40,000 per month.

* Opportunity to work in a growing customs clearance and logistics organization.

* Exposure to end-to-end customs clearance and freight operations.

* Career growth based on performance.