Documentation Coordinator - Asia

About the role

Join Wallenius Wilhelmsen's Global Business Services (GBS) team and support ocean shipping operations across the Asia-Pacific region, including Thailand, China, Japan, Korea, Australia, New Zealand, and Singapore. As a Documentation Coordinator, you will play a key role in ensuring accurate shipment documentation, maintaining shipping data, and coordinating with both internal teams and external customers to support smooth and efficient logistics operations.

What You'll Be Doing

• Prepare export documentation by entering and updating shipment data into the core application as per established work instruction
• Prepare import documentation by verifying manifest, sending NOAs and/or DOs as per established work instruction
• Generate and send bill of lading and/or tax invoice to customers after verification as per established work instruction
• Coordinate and communicate with clients through e-mails
• Complete all the assigned tasks on time and with expected accuracy
• Self driven and motivated person to take initiatives when required

What We're Looking For

• Bachelor's degree in Logistics Management or a related field

• Fresh graduates are welcome; experience in logistics, documentation, customer service, or related areas is an advantage

• Good command of spoken and written English

• Willingness to work on a rotating shift schedule

• Available to work on Thailand public holidays when required

• Customer-focused with the ability to perform well under pressure

• Flexible and adaptable in a dynamic working environment

• Strong teamwork and collaboration skills

• Proficient in Microsoft Office applications (Word, Excel, and PowerPoint)

• Well-organized with strong attention to detail