Documentation Executive

• Co-ordinate with multiple parties.
• Responding to enquiries of all the customers in the most efficient manner.
• Regular updates and follow up with clients/ liners/ Shipping lines other service providers.
• Regular follow up with internal departments to get updates on client issues.
• Maintaining data of all clients/ potential clients.
• Up-to data reporting to clients with cargo status pertaining to various shipments.

Skills Required

• Excellent verbal & communication skills, Multi-tasking & ability to handle work pressure.
• Ability to work effectively in a team environment.
• Attention to detail and ability to multitask in a fast-paced environment.
• Customer-centric mindset.
• Basic computer skills.
• Adaptability and willingness to learn new processes and procedures.
• Should have good command over Software Skills Internet, MS Office, E-mail Etiquettes.