Documentation Specialist

Job Title: Subscription Document Specialist

Location: NYC, NY - 3 days in office

Job Summary: Responsible for reviewing private fund subscription documents—including subscription agreements, side letters, AML, and tax forms—to ensure accuracy and completeness. Manages document intake, categorization, and data entry within Anduin and Appian, maintains status logs, prepares final document packages, and supports investor onboarding. Coordinates with internal teams, responds to client inquiries, executes test scripts for new fund launches and system updates, manages user access requests, and maintains an up-to-date issue tracker.

Responsibilities:

· Accurately intake, review, and categorize subscription, AML, and tax documents using the Anduin and Appian platforms.

· Maintain up-to-date status trackers and communication logs to ensure full visibility of onboarding progress.

· Coordinate effectively with internal teams and engage Customer’s legal counsel only when required.

· Ensure all data entry is completed accurately and in accordance with established standards and utilizing the established checklists and guidance.

· Collate, prepare, and execute final document packages for investor onboarding.

· Provide clear documentation and timely responses to Customer inquiries.

· Execute test scripts for new fund launches, bug fixes, and enhancement releases.

· Maintain a current issue tracker reflecting all open, ongoing, and resolved items.

· Process requests to add or remove users from Anduin in a timely manner.

· Conduct analysis and perform test script execution to support ongoing project work.

· Collaborate and work closely with the offshore team and key stakeholders.

Tools & Systems

· Prior working knowledge of Anduin and Appian will be an advantage

· Maintain proficiency with document management systems (DMS) and collaboration tools.

· Support the migration of documents between systems as part of digital transformation initiatives.

· Generate reports and dashboards from documentation systems for leadership reviews.

Process Improvement

· Identify gaps in existing documentation processes and recommend improvements.

· Standardize documentation workflows to drive efficiency and reduce rework.

· Ensure best practices for documentation governance are followed across teams.

Mandatory Skills:

· Strong knowledge and experience in Subscription Review processes.

· In-depth understanding of Private Wealth Management operations.

· Excellent analytical and problem-solving skills.

· Proficient in process improvement methodologies.

· Excellent organization and multi-tasking skills.

· Strong analytical thinking and problem-solving abilities.

· High level of accuracy and commitment to quality.

· Proactive communication and stakeholder management.

Preferred Skills:

· Familiarity with regulatory requirements in the financial services industry.

· Experience with project management tools and software.

· Ability to work in a fast-paced environment and manage multiple priorities.

· Knowledge of data analysis and reporting tools.

Qualifications:

· Bachelor’s degree in business administration, Finance, or a related field.

·Hands-on experience in documentation management, drafting, or content governance roles.

· Strong experience with Microsoft Office Suite (Word, Excel, PowerPoint), SharePoint, Confluence, or similar platforms.

If you are a proactive and results-oriented professional with a passion for operational excellence in the Private Wealth Management sector, we invite you to apply for this exciting opportunity.

Role 2 ;

Job Title: Investor Relations Transfers Specialist – Alternatives/Private Markets

Location: NYC, NY - 3 days in office(Onsite)

Job Type: Contract Role

Position Summary

We are seeking an experienced Investor Relations Specialist to support our Alternatives/Private Markets business with a primary focus on investor transfer activity. This role will serve as a key point of contact for investors, clients, fund managers, and internal stakeholders, ensuring investor transfers and ownership changes are processed accurately, efficiently, and in accordance with fund governing documents and regulatory requirements. The successful candidate may also support broader investor servicing activities and contribute to process improvements across the Investor Relations function.

Key Responsibilities

• Manage the end-to-end investor transfer process, including reviewing transfer documentation, coordinating approvals, and ensuring timely completion of transactions.
• Partner with fund administrators, legal counsel, compliance, and internal operations teams to facilitate investor transfers and ownership changes.
• Review and validate transfer documentation for completeness, accuracy, and compliance with fund documentation and regulatory requirements.
• Serve as a primary point of contact for investors, investment managers, and intermediaries regarding transfer requests and investor servicing inquiries.
• Coordinate onboarding requirements associated with investor transfers, including KYC/AML documentation and subscription-related activities, where applicable
• Maintain accurate investor records across transfer agency and investor servicing platforms.
• Monitor service level agreements and proactively manage high-priority and complex transfer requests.
• Identify opportunities to streamline manual processes, improve controls, and enhance the overall investor experience.
• Develop and maintain process documentation, standard operating procedures, and training materials.
• Support cross-functional projects, regulatory initiatives, and operational enhancements related to investor servicing and private market operations.
• Mentor junior team members and share best practices to promote operational excellence.

Qualifications

• Bachelor’s degree in Finance, Business, Accounting, Economics, or a related field.
• Experience in investor relations, transfer agency, fund administration, or private markets operations.
• Strong knowledge of private equity, private credit, real estate, infrastructure, or other alternative investment products.
• Demonstrated experience managing investor transfers, secondary transactions, ownership changes, or investor recordkeeping.
• Familiarity with subscription documents, transfer agreements, fund governing documents, and KYC/AML requirements.
• Knowledge of Publicly Traded Partnerships (PTP) is a plus.
• Excellent organizational, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities with exceptional attention to detail.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Proficiency with Microsoft Office, particularly Excel, and experience with investor servicing or transfer agency platforms is preferred.

Preferred Skills

• Strong understanding of the end-to-end investor transfer lifecycle. Experience in managing quality control, overseeing shared mailboxes, communicating with LPs and key stakeholders, and ensuring transfer requests are tracked through to successful completion.
• Experience working with institutional and high-net-worth investors.
• Background working with registered funds and private comingled funds
• Knowledge of transfer agency, fund administration, or private markets servicing platforms.
• Continuous improvement mindset with experience identifying automation and process optimization opportunities.
• Collaborative leadership style with the ability to influence cross-functional stakeholders and mentor team members.

Success in this Role

The ideal candidate is client-focused, highly organized, and experienced in managing complex investor transfer activity within private markets. They demonstrate strong operational discipline, build trusted relationships with internal and external stakeholders, proactively identify process improvements, and consistently deliver an exceptional investor experience while maintaining the highest standards of accuracy and compliance.