Documentation Specialist

What Awaits You at Zalamea

Zalamea is a leading Actuarial Services, Retirement Consulting, and HR Technology company in the Philippines, with over 50 years of trusted experience. We provide personalized services that help clients better understand current laws, standards, and business practices, empowering employers to make well-informed decisions.

In recent years, Zalamea has invested heavily in HR Technology Solutions that enable seamless and paperless processing of payroll, timekeeping, HRIS, defined contribution retirement plans, savings, and loans ledgering. Today, we proudly serve over 3,000 corporations nationwide.

Learn more at zalamea.ph.

Duties and Responsibilities:

• Prepare and organize documentary requirements for retirement plan applications, amendments, and related regulatory filings.
• Review submitted documents for completeness, accuracy, and compliance with BIR filing requirements.
• Coordinate with clients and internal teams to obtain missing information and supporting documents.
• Prepare filing packages, forms, transmittal letters, and other required documentation.
• Handle and maintain both digital and physical documents, ensuring proper organization, filing, storage, retrieval, and safekeeping of records.
• Track filing deadlines, application status, and follow-up requirements to ensure timely completion.
• Maintain organized electronic and physical records of client documents and regulatory submissions.
• Communicate with government agencies, clients, and internal stakeholders regarding filing requirements and application updates.
• Support process improvement initiatives and documentation of standard operating procedures.
• Perform other administrative tasks as needed.
• Performs other tasks as required by your immediate superior.

Job Qualifications:

• Bachelor's degree in any field.
• At least 1 to 2 years of experience in document processing, regulatory compliance, administrative support, retirement plan administration, or a related role is preferred.
• Proficiency in Microsoft Office applications (Excel and Word) and ability to work with PDF documents for editing, formatting, and compilation.
• Familiarity with government regulatory filings and documentation requirements, particularly with the Bureau of Internal Revenue (BIR), is an advantage.
• Strong attention to detail and ability to review documents accurately.
• Excellent organizational, documentation, and record-management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks, deadlines, and follow-up requirements simultaneously.
• Ability to follow established procedures and ensure compliance with filing requirements and internal processes.
• Flexible and adaptable to changing processes, requirements, and deadlines.
• Client-service oriented with the ability to communicate professionally with clients and stakeholders.
• Demonstrates accountability, reliability, and ownership in completing assigned tasks.
• Shows initiative to learn processes and proactively clarify requirements to ensure accuracy and efficiency.
• Applicants must be willing to work in Makati City whenever needed.

Work Arrangement

• Monday to Friday
• 8 hours per day
• Hybrid Setup – 3x onsite, 2x remote (Additional onsite reporting may be required when necessary based on business requirements)

Employee Benefits

• HMO coverage
• Group life insurance
• Mid year bonus (performance-based)
• Christmas bonus (performance-based)
• Vacation leave
• Emergency leave
• Sick leave (convertible to cash if unused)
• Birthday leave

Join Zalamea Today

Be part of a company that combines decades of industry expertise with modern HR technology, where your skills, curiosity, and willingness to learn can make a meaningful impact.

Interested in joining our talent pool?
Fill out this form: https://forms.gle/Jo1CyvagNUNZfSK27