Documentation Supervisor

Job Responsibilities

• Supervise daily operations of the Documentation Department and guide documentation staff to meet deadlines
• Maintain proper filing, records, and document control systems (physical and digital)
• Manage document versions, approvals, and distribution
• Prepare and verify shipping and trade documents such as invoice, packing list, bill of lading, and customs forms
• Coordinate with forwarders, agents, customs, and other external parties
• Prepare and check sales documentation including quotation, sales order, delivery order, and invoice
• Ensure all documents are accurate, complete, and consistent with customer orders
• Liaise with internal departments (sales, finance, logistics) on documentation matters
• Prepare reports and ensure compliance with company procedures