Domain Support CORE

Join our Team

About this opportunity:

Join Ericsson as a Domain Support Specialist and play a key role in ensuring the stability, performance, and continuous improvement of our Core Network services. In this position, you will serve as a technical escalation point for Core-related issues, diagnosing and resolving incidents while supporting preventive maintenance, service change assessments, and problem management activities.

What you will do:

• Act as technical escalation point for Core services.

• Diagnose and resolve incidents.

• Support preventive maintenance activities.

• Perform impact assessments for service changes.

• Participate in problem management initiatives.

• Coordinate with cross-domain teams.

• Support service automation efforts.

The skills you bring:

• Experience in Core Network operations.

• Knowledge of EPC, IMS, and 5GC technologies.

• Incident and problem management experience.

• OSS operational tools knowledge.

• Professional proficiency in English and Spanish (written and verbal).

• Education: Bachelor degree in Telecommunications, Engineering, IT, Computer Science, or related discipline.