Domiciliary Care Coordinator

Domiciliary Care Coordinator

Job Type: Part Time
Salary: starting from £12.71 per hour, depending on experience
Location: Olton, Solihull
Working Hours: 7:00am – 1:00pm Monday to Friday
Weekend On-Call: Required on a rotational shift basis

Job Overview

We are seeking an experienced, organised and compassionate Domiciliary Care Coordinator to join our team. The successful candidate will play a key role in coordinating care services, managing staff rotas and ensuring our service users receive safe, reliable and high-quality care in their own homes.

This role is ideal for someone who is proactive, professional and able to work in a fast-paced environment while maintaining a person-centred approach to care.

The standard working hours for this position are 7:00am to 1:00pm. The role also includes weekend on-call duties on a rotational shift basis, shared with other team members. Flexibility is therefore essential to ensure continuity of care and appropriate support for service users and care staff.

Key Responsibilities

• Coordinate and manage daily care schedules and staff rotas.
• Allocate care workers to service users, promoting continuity of care wherever possible.
• Arrange emergency cover for staff absences and respond promptly to changes in care schedules.
• Participate in the weekend on-call rota, providing support and responding to urgent staffing and service user needs during allocated shifts.
• Communicate effectively with service users, relatives, care staff and healthcare professionals.
• Monitor care delivery and ensure care plans reflect service users’ individual needs.
• Support the recruitment, induction and ongoing development of care staff.
• Maintain accurate records, staff files and service user documentation.
• Respond to concerns, incidents and complaints promptly and professionally.
• Ensure care delivery follows safeguarding procedures, relevant legislation and company policies.
• Support compliance with Care Quality Commission (CQC) requirements and maintain high standards of care.
• Work collaboratively with the wider team to ensure the smooth day-to-day running of the service.

Essential Requirements

• Previous experience in domiciliary care, ideally in a care coordination or senior care role.
• Excellent organisational, communication and time-management skills, i.e rota's
• Experience coordinating staff rotas and managing changing priorities.
• Good IT, administrative and record-keeping skills.
• A sound understanding of safeguarding, confidentiality and person-centred care.
• Ability to work independently and as part of a team.
• Flexibility to participate in weekend on-call shifts on a rotational basis.
• A caring, professional and solution-focused attitude.

Desirable Requirements

• Experience using electronic care planning or rostering systems.
• Knowledge of CQC regulations and health and social care legislation.

What We Offer

• Competitive salary.
• Supportive team environment.
• Training and professional development opportunities.
• Opportunities for career progression.
• The opportunity to make a meaningful difference to people's lives.

How to Apply

If you are passionate about delivering excellent care, have strong coordination skills and thrive in a busy environment, we would love to hear from you.

Please submit your application through Indeed, outlining your relevant experience and suitability for the role.

Join our team and help us deliver outstanding care in the community.

Pay: From £12.71 per hour

Expected hours: 30.0 – 42.5 per week

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Work Location: In person