Giveit2goodwill

Job Location
Cockrill Bend - Donations Management
Job Summary:
The Donation Express Lead will provide for the most consistent supervision of the Donations Express Centers. To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center.
Job Description
<h3>Essential&nbsp;Functions</h3>
<ul>
<li>Travel to the DEC sites to monitor the performance of the attendants.</li>
<li>Ensure that all donation centers are staffed, supplied, organized.</li>
<li>Train and re-train attendants at the donation centers by using a consistent training plan in the areas of: organization of donated goods, maintenance and safety of trailers and surrounding areas, customer service, and recycling.</li>
<li>Fills in as DEC Attendant to achieve 100% staffing.</li>
<li>Document superior and negative observations and communicates this information with the attendants, DEC Supervisor, Administrative Assistant, Donations Coordinator, and/or Store Manager.</li>
<li>Transport supplies to the donation centers, as needed.</li>
<li>Assist with the development and maintenance of standards for superior operation of all Attended Donation Centers.</li>
<li>Be knowledgeable of and ensure compliance with all company policies and procedures, as well as legal requirements, at all times.</li>
<li>Maintain a clean and safe work environment.</li>
<li>Regular, reliable attendance, as defined in Goodwill’s attendance policy.</li>
</ul>
<h3>Minimum Qualifications</h3>
Required Skills:
Education
<ul>
<li>High school diploma is required.</li>
</ul>
Experience
<ul>
<li>One (1) year of experience working with and effectively managing people is required.</li>
</ul>
Knowledge and Skills
<ul>
<li>Self-motivated to work independently toward agreed upon goals and objectives.</li>
<li>Self-manage time and prioritize goals.</li>
<li>Must be able to carry/lift loads of over 50 pounds frequently.</li>
<li>Must be able to push/pull loads of over 50 pounds frequently.</li>
<li>Must be able to effectively train attendants to be valuable and productive employees of Goodwill.</li>
<li>Must have the ability to communicate goals and agendas with the Donations Manager, Store Manager, and/or Donation Express Supervisor(s) on a daily basis.</li>
<li>Must have the ability to effectively problem solve and react to dynamic conditions.</li>
<li>Must have own transportation and ability to transport self to all assigned attended donations centers.</li>
<li>Excellent interpersonal skills with ability to relate well with broad spectrum of people - clients, and employees.</li>
<li>Must be physically able to meet the above physical factors of the job.</li>
<li>Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.</li>
</ul>

Donation Express Lead

Donation Express Lead

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