Donor Engagement Representative

About the Organisation:

Salt has partnered with a respected Christian non-profit that is dedicated to transforming lives in some of the world's most vulnerable communities. Their team is united by faith, driven by purpose, and committed to making a difference in the lives of others. Our client is looking for a temporary outbound representative to engage with donors about a recent bequest campaign.

About the Role:

• Starting September 1st, 1-2 month temporary assignment
• Monday to Friday (in office)
• Location: North Shore, Rosedale
• $28 per hour + 8% holiday pay

Day to Day you will:

• Make outbound calls to donors as part of a targeted bequest campaign.
• Engage donors in meaningful, respectful conversations about their connection to the organisation and its mission.
• Build rapport quickly and communicate with warmth, empathy, and professionalism.
• Follow approved scripts, messaging, and compliance guidelines while adapting conversations naturally.
• Handle donor questions and objections confidently, providing clear and accurate information.

About you:

You're a confident communicator with a warm, empathetic approach and a knack for motivating others. You know how to build rapport quickly, thrive by having meaningful conversations and know how to handle objections with professionalism and care.

• Proven contact centre experience within outbound sales or fundraising
• Exceptional verbal communication and listening skills
• Strong attention to detail and ability to follow scripts and protocols
• A polite, respectful, and compassionate manner

Don't miss your opportunity to work on a meaningful campaign, Apply today!

We're proud to have been finalists for 2023 RCSA Awards in the Excellence in Client Service and Excellence in Candidate Care categories, and finalist for a 2023 SEEK Annual Recruitment Award in the Large Recruitment Agency of the Year category. At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.