Door Attendant

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

• Welcome guests warmly and professionally upon arrival and departure from the hotel

• Open and assist with hotel entrance and vehicle doors while maintaining a courteous and attentive presence

• Provide directions, hotel information, and local recommendations to guests as needed

• Assist with coordinating vehicle traffic, rideshare services, taxis, and transportation flow at hotel entrances

• Communicate effectively with Bell Services, Valet, Front Office, Security, and Concierge teams to support seamless guest experiences

• Assist guests with luggage coordination and transportation requests as operationally needed

• Monitor hotel entrance areas to maintain cleanliness, organization, and safety standards

• Respond promptly and professionally to guest questions, concerns, and service requests

• Support VIP arrivals, group arrivals, special events, and high-volume operational periods

• Maintain awareness of hotel activities, guest arrivals, and operational updates to provide proactive guest assistance

• Uphold confidentiality and professionalism while interacting with guests and team members

• Maintain professional appearance and demeanor consistent with luxury hospitality standards

• Follow hotel policies, guest service standards, and workplace safety procedures at all times

• Previous hospitality, guest service, valet, bell, transportation, or customer service experience preferred

• Luxury hotel or upscale hospitality experience preferred

• Excellent interpersonal and communication skills

• Strong guest service mindset with a welcoming and professional demeanor

• Ability to remain composed and attentive in a fast-paced environment

• Ability to work collaboratively within a team-oriented environment

• Professional appearance and polished demeanor required

• Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required

• High school diploma or equivalent preferred

• Must be legally authorized to work in the United States

All your information will be kept confidential according to EEO guidelines.