Dormitory Administrator (Mandarin Speaker)

About the role

PT BYD Auto Indonesia is seeking a Dormitory Administrator (Mandarin Speaker) to join our team in Subang, West Java. This is a full-time position based on-site at our facility. As Dormitory Administrator, you will play a vital role in ensuring the smooth operation and maintenance of our residential facilities, whilst providing exceptional support to residents. This position is essential to maintaining a safe, organised and welcoming living environment for our workforce and contributes directly to employee satisfaction and retention.

What you'll be doing

• Managing day-to-day dormitory operations, including room allocation, maintenance scheduling and facility upkeep
• Serving as the primary point of contact for resident inquiries, concerns and requests, providing responsive and professional support
• Maintaining accurate records and documentation related to resident check-ins, check-outs, occupancy rates and facility inventories
• Coordinating with maintenance and cleaning teams to ensure facilities meet cleanliness and safety standards

What we're looking for

• Fluent Mandarin Speaker: Ability to communicate effectively in Mandarin with residents and staff is essential for this role
• Administrative Experience: Proven experience in administrative or facilities management roles, preferably in a residential or hospitality setting
• Organisational Skills: Strong ability to manage multiple tasks, maintain detailed records and prioritise effectively in a fast-paced environment