DORWAY Development Manager

Job Responsibilities

Who we are:

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR’s success—by collecting 95% of South Carolina’s general fund, our team serves with purpose and impacts the success of our community.

Learn more about why you should join our team at dor.sc.gov/careers.

We are looking for teammates who are:

• Organized, detailed-oriented, and able to prioritize tasks and projects
• Collaborative leaders who build strong relationships with customers and stakeholders
• Experienced in developing and supporting large, multi-platform enterprise systems
• Effective communicators with technical and non-technical audiences

What you will do:

You will manage DORWAY (SCDOR’s integrated tax portal) developers and serve as a lead developer.

Primary job duties include:

• Managing, directing, and coordinating the efforts of the DORWAY support developers
• Leading team efforts to ensure assignments are completed on time and meet established Service Level Agreements (SLAs)
• Training (or ensuring the training of) new employees and serving as a technical consultant for production support developers
• Serving as lead production support developer, including programming, testing, debugging, and resolving system, program, and user issues
• Serving as a project lead by coordinating stakeholders, documentation, security, priorities, timelines, resources, and project progress
• Leading efforts to provide IT consultation by interviewing customers to determine business needs, identifying technology solutions, contributing to feasibility studies, and preparing recommendations for management
• Building and maintaining a competent, empowered, and forward-thinking team
• Managing employee performance, including coaching, evaluation, staff selection, time tracking, and other personnel matters

Minimum and Additional Requirements

Either:

• A bachelor’s degree in communications, business administration, information technology, mathematics, statistics, management information science, or a related field and experience in telecommunications, data processing, or information technology OR

• Four years of experience in telecommunications, data processing, or information technology

Academic degrees must be from an accredited institution of higher learning.

Preferred Qualifications

• Two years of Gentax experience
• Thorough knowledge of computer systems development life cycle management
• Expert knowledge of complex application development technologies, especially in the Microsoft.Net Framework environment with Microsoft SQL server database
• Ability to work effectively with end-users, vendors, peers, staff members, and management

Additional Comments

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation.
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week). During critical events, 24/7 support will be required.
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR.

Ready to apply?

• Apply online and complete the application fully, including all current and previous work history and education.
• You may submit a resume, but it will not be considered as a substitute for completing the entire application.
• Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire).
• Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.