DPS SME – Operations (Senior L2 / L3)

Role Overview

• This is a hands-on operational SME role, responsible for daily stability and recoverability of enterprise backup platforms.

Key Responsibilities

• Monitor and manage large-scale backup environments
• Ensure backup job success across VM, database, and file workloads
• Perform complex restore operations (VM, DB, NDMP, granular restores)
• Troubleshoot backup failures, performance issues, and infra dependencies
• Participate in DR drills and recovery validation
• Support patching, upgrades, and maintenance activities
• Handle incidents, escalations, and RCA
• Maintain operational documentation and reporting

Mandatory Skills

• Strong hands-on experience with NetBackup / Commvault / Veeam
• Backup scheduling, monitoring, and troubleshooting
• Linux & Windows administration basics
• Understanding of SAN/NAS & virtualization integration

Location - Hyderabad, Pune, Noida, Bangalore