Drayage Operations Manager

Company Description KSI Freight is a logistics provider focused on reliable, on-time transportation solutions that businesses can depend on. The company is driven by a team of logistics professionals who prioritize safety, maintaining a high-quality fleet and strict standards on the road. KSI Freight supports both single shipments and long-term partnerships, delivering with precision, care, and consistency. The organization values punctuality, cargo protection, and people, aiming to build lasting relationships with its clients. Team members join a company committed to moving freight safely and on time, every time.

Role Description The Drayage Operations Manager is a full-time, on-site role based in Riverside, CA. This role oversees daily drayage operations, including planning and coordinating container movements between ports, rail ramps, and customer facilities. Responsibilities include managing dispatch schedules, monitoring transit times, resolving service issues, and ensuring compliance with safety and regulatory requirements. The position collaborates with carriers, drivers, customers, and internal teams to optimize routes, control costs, and maintain high service levels. The Drayage Operations Manager also analyzes operational data, prepares performance reports, and continuously improves processes to support reliable, on-time delivery.

Qualifications

• Experience managing drayage or intermodal operations, including dispatch, scheduling, and container flow coordination.
• Knowledge of port and rail operations, drayage regulations, safety standards, and industry best practices.
• Strong skills in communication, customer service, and relationship management with carriers, drivers, and clients.
• Proficiency in transportation management systems (TMS), load tracking tools, and basic data analysis using spreadsheets or similar software.
• Demonstrated ability to prioritize tasks, solve problems quickly, and make decisions in a fast-paced operations environment.
• Previous experience in freight, logistics, or supply chain management; drayage-specific experience required.
• High school diploma required; associate or bachelor’s degree in supply chain, business, or related field is beneficial.
• Willingness to work on-site in Riverside, CA and collaborate closely with operations and leadership teams.