Drivability Technician

At North Bay Ford, we’ve been serving Santa Cruz and the Bay Area since 1982 — and we’re not going anywhere. We’re more than just a dealership; we’re a family-owned business that believes in creating the easiest place to buy and the easiest place to work. We’re looking for an experienced Drivability Technician who has a passion for their craft, takes pride in accurate diagnosis, and wants to grow with a dealership recognized for customer satisfaction, career development, and community connection.

What We Offer

• Medical & Dental Plans – starting as low as $70/month
• 401(k) Retirement Plan
• Paid Time Off & Holidays
• Employee Vehicle Purchase Plans
• Health & Wellness Perks
• Discounts on parts, service, and accessories
• Employee Assistance Program
• Family-owned and operated environment with growth opportunities

Technician-Specific Benefits

• Uniforms provided
• OSHA-certified work environment
• Highly productive shop with latest diagnostic tools
• Career advancement
• ASE & State Inspection certification reimbursement
• Manufacturer training (hands-on & web-based) – all expenses paid
• Continued education opportunities
• Competitive wages & spiff programs
• Tools provided

Responsibilities

• Diagnose and repair drivability concerns, engine performance issues, and complex electrical systems.
• Perform work as outlined on repair orders with efficiency and accuracy.
• Communicate with service advisors and parts team to ensure seamless workflow.
• Document all work performed and recommended on repair orders.
• Test drive vehicles to confirm repairs and ensure customer satisfaction.
• Stay current with manufacturer bulletins and technical training.
• Mentor apprentice technicians when assigned.
• Maintain a clean, safe, and organized workspace.
• Follow all OSHA, EPA, and dealership safety policies.

Qualifications

• Proven technician experience (Ford or domestic brand experience preferred).
• Strong diagnostic and drivability expertise.
• FORD certifications (or willingness to obtain, reimbursement provided).
• Excellent communication and teamwork skills.
• Strong attention to detail and ability to multitask.
• Valid driver’s license and clean driving record.
• High school diploma or equivalent required.

Equal Opportunity Employer

North Bay Ford is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity or expression, sexual orientation, age, national origin, disability status, veteran status, or any other characteristic protected by law.