DRIVER / BELLMAN

We are seeking a professional Driver / Bellman to join our team at FERSAL HOTEL GROUP in Quezon City, Metro Manila. This is a full-time position that combines transportation and guest assistance responsibilities, playing a vital role in our guests' overall experience. You will be responsible for transporting guests, managing luggage, and providing courteous ground-level support that reflects our commitment to exceptional hospitality. This role is essential in ensuring our guests' comfort and satisfaction from the moment they arrive at our hotel.

• Operating vehicles safely and professionally to transport hotel guests to and from the property and designated locations
• Assisting guests with luggage, parcels, and belongings upon arrival and departure
• Welcoming guests with a warm, professional demeanour and providing information about hotel facilities and services
• Maintaining the highest standards of cleanliness and presentation of vehicles and the hotel entrance area
• Monitoring guest requests and ensuring prompt attention to special requirements or assistance needs
• Supporting the front desk and concierge teams in coordinating guest transport arrangements
• Performing routine vehicle maintenance checks and reporting any mechanical issues or safety concerns
• Adhering to all traffic regulations, safety protocols, and hotel policies whilst operating vehicles
• Maintaining discretion and professionalism in all guest interactions
• Assisting with general hotel duties as required to support overall guest services