Driver Guide (PDX)

The Customer Service Associate is responsible for catering aircraft and transporting meals/beverage/equipment to assign flights. They are in charge of providing excellent customer airline service. Must have the ability to follow direction, meet tight deadlines, and interact/communicate with vendor airline crew as necessary.

Qualifications

• Must have a Valid Driver’s License (Class C)
• Ability to speak, read and understand English
• Compliance with all work rules and regulations
• Flexibility, able to react to changing priorities
• Ability to communicate with Customers and Coworkers
• No scheduling restrictions (able to work days, nights, weekends, and holidays)
• Able to work overtime when required
• Organizational skills and ability to work under extreme pressure
• Able to pass a basic written test
• Able to pass a basic driving skills test
• Ability to handle dry ice
• Able to lift up to 75 lbs consistently
• Able to safely operate 20' and 16' high lift trucks
• Able to work outside in daily weather conditions

Job Responsibilities:

• To work as a member of the LSG Sky Chefs team and ensure the highest quality products are delivered to our airline customers
• Maintain effective communication between management and the airline customer
• Interface with flight attendants while displaying outstanding customer service skill
• Interact with other Customer Service team members to solve problems and resolve issues
• Check catering equipment and food items for delivering of final product to airlines
• Load finalized airline carts by flight onto delivery truck for catering
• Drive truck and load aircraft in compliance with Company, Airport and airline safety regulations
• Maintain professional appearance
• Other related duties as required or assigned