Driver - Processing Team (Bank)

Driver - Processing Team (Bank)

Location: New Forest, Hampshire, UK
Salary: £12.71 per hour
Hours: Bank / Zero Hours Contract

Join Our Team and Make a Difference

Are you looking for flexible work that fits around your lifestyle while making a real difference in your local community?

We're looking for a reliable and enthusiastic Bank Driver to join our Retail and Processing Team. This role provides essential cover for annual leave, sickness, and other staff absences, helping to ensure our retail operations continue to run smoothly across the New Forest.

As part of our successful Hospice retail team, you'll play an important role in supporting our charity shops and warehouse by transporting stock, donations, and goods between locations. Every mile you drive helps generate income that directly supports people and families within our local community.

About the Role

Our mission is to create an inclusive workplace where everyone feels valued, respected, and able to be themselves.

As a Bank Driver, you'll be called upon to provide flexible support when additional cover is needed. No two days are the same, and you'll work closely with our retail and warehouse teams to help maintain efficient operations.

You will be responsible for collecting and delivering donated goods between our charity shops, donation centres, and warehouse facilities, while providing excellent customer service to both internal and external stakeholders.

Key Responsibilities

• Collect and deliver donated goods between charity shops, donation centres, and warehouses.
• Assist with the loading and unloading of stock, ensuring items are handled safely and appropriately.
• Support shop teams with stock movement and storage requirements.
• Assist warehouse operations by helping to sort and process donations when deliveries are not scheduled.
• Provide excellent customer service when interacting with donors, volunteers, staff, and members of the public.
• Carry out basic vehicle checks and ensure the charity vehicle remains clean, safe, and roadworthy.
• Adhere to all health and safety procedures, policies, and driving regulations.

About You

We are looking for someone who is:

• Flexible and willing to work on an ad-hoc basis to provide cover when required.
• In possession of a full UK driving licence (preferably with no endorsements).
• Experienced in a driving, delivery, or logistics-related role.
• Over 25 years of age with a minimum of 3 years' driving experience (due to insurance requirements).
• Physically fit and able to lift and move furniture and other heavy items safely.
• Friendly, professional, and committed to providing excellent customer service.
• Able to work independently whilst also contributing effectively as part of a wider team.
• Passionate about supporting a local charity and making a difference within the community.

What We Offer

In return for your flexibility, commitment, and hard work, we offer:

• The opportunity to make a meaningful impact within your local community.
• Flexible bank working arrangements.
• A supportive, friendly, and inclusive working environment.
• Training and development opportunities.
• The chance to be part of a dedicated and successful retail team.

Benefits

• Auto-enrolment pension scheme
• Excellent learning and development opportunities
• Wellbeing support
• A genuinely supportive and caring working environment

Please note: This is a Bank (Zero Hours) position. Hours are not guaranteed and will be offered to cover periods of annual leave, sickness absence, and other operational requirements as they arise.

Pay: £12.71 per hour

Benefits:

• On-site parking

Ability to commute/relocate:

• Lymington, Hampshire: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Please can you confirm that you are over 25 years of age with a minimum of 3 years' driving experience (due to insurance requirements).

Experience:

• Driving: 3 years (required)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person