3 Tone Enterprise

This position will be responsible for actively sourcing reliable drivers and owner-operators, contacting and communicating with potential drivers, and guiding qualified drivers through the onboarding process.
The specialist will be responsible for explaining our available loads, pickup and delivery requirements, rates, and operational expectations to drivers. They will also evaluate drivers and verify that they meet our standards for reliability, professionalism, communication, and trustworthiness before they are added to our driver network. The ideal candidate must have advanced English communication skills, strong judgment, excellent follow-up skills, and the ability to build professional relationships with drivers across the United States.
Responsibilities:
<ul>
<li>Actively source and identify reliable drivers and owner-operators for available and future loads.</li>
<li>Contact potential drivers by phone, text, and email.</li>
<li>Introduce WaterPallets and explain our transportation opportunities and requirements.</li>
<li>Explain load details, including pickup location, delivery location, pallet quantity, delivery requirements, estimated delivery date, rates, and other important instructions.</li>
<li>Guide qualified drivers through the complete onboarding process.</li>
<li>Collect and verify all required driver and carrier information and documentation.</li>
<li>Evaluate drivers based on their experience, communication, availability, professionalism, and reliability.</li>
<li>Perform driver and carrier verification according to company procedures.</li>
<li>Identify potential red flags or inconsistencies before a driver is approved.</li>
<li>Determine whether a driver is a good fit for WaterPallets' operations.</li>
<li>Maintain consistent communication and follow up with drivers throughout the onboarding process.</li>
<li>Build and maintain strong relationships with reliable drivers to develop a dependable driver network.</li>
<li>Keep driver information, documentation, and onboarding status accurate and up to date.</li>
<li>Follow up with approved drivers regarding availability for current and future loads.</li>
<li>Answer driver questions and provide clear guidance throughout the process.</li>
<li>Work closely with the Routing and Operations teams to ensure qualified drivers are available when needed.</li>
<li>Escalate concerns regarding driver reliability, documentation, or behavior to management.</li>
<li>Maintain accurate records of driver communications and onboarding activities.</li>
</ul>
Requirements:
<ul>
<li>Advanced English is required, both written and verbal.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Experience in logistics, transportation, dispatch, recruiting, driver relations, or customer service is preferred.</li>
<li>Comfortable communicating professionally with drivers and transportation companies in the United States.</li>
<li>Strong judgment and the ability to evaluate whether a driver is reliable and trustworthy.</li>
<li>Highly organized and detail-oriented.</li>
<li>Strong follow-up and problem-solving skills.</li>
<li>Proactive and comfortable making frequent phone calls.</li>
<li>Ability to manage multiple drivers and onboarding processes simultaneously.</li>
<li>Responsible, reliable, and accountable.</li>
<li>Comfortable using Google Sheets, Monday.com, and other digital tools.</li>
</ul>
Job Type: Full-time
Pay: $16,000.00 - $17,000.00 per month
Work Location: In person

Driver Sourcing & Onboarding

Driver Sourcing & Onboarding

This job is no longer available

Talents

Recruiters

About