Driver Transport

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

The Driver Transport is responsible for safely and efficiently transporting guests, team members, and goods to and from designated locations as required by HAP operations. This role involves adhering to company policies, maintaining vehicle safety, and providing excellent customer service. The Driver Transport will work closely with operations, guest services, and logistics teams to ensure timely and secure transportation. The ideal candidate will have a valid driver’s license, a clean driving record, and strong interpersonal skills.

RESPONSIBILITIES

• Safely operate company vehicles to transport guests, team members, and cargo
• Conduct pre-trip and post-trip vehicle inspections and report any issues
• Ensure compliance with all company policies, procedures, and regulatory requirements
• Provide courteous and professional service to guests and team members
• Maintain accurate records of trips, mileage, and vehicle maintenance
• Assist with loading and unloading luggage or goods as needed

REQUIREMENTS

• Previous experience in a professional driving or transport role
• Familiarity with local routes and destinations
• Experience in customer service or guest-facing roles
• Knowledge of vehicle safety and maintenance procedures
• Valid driver’s license appropriate for vehicle type
• Clean driving record
• Ability to pass company background and drug screening
• High school diploma or equivalent
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Responsible for transportation services across HAP locations, supporting both shore and fleet operations as needed.
• Must quickly address and resolve transportation delays, vehicle issues, and guest concerns while maintaining safety and compliance.
• Directly influences guest satisfaction, operational efficiency, and safety standards within the transportation discipline.
• May provide guidance to junior drivers or assist in training new team members; responsible for own vehicle and passengers.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

About Holland America/Princess Alaska-Yukon Land Operations

We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.

Our teams participate in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.

We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.

HAP is committed to a diverse, equitable, and inclusive work environment.

The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.