Drop In Facilitator

Drop-In Support Facilitator (Full-Time)

North End Women’s Centre – 394 Selkirk Ave, Winnipeg
$23–$27/hour
37.5 hours/week

**MUST HAVE A VALID DRIVER'S LICENSE**

About the Role

The Drop-In Support Facilitator is a frontline, community-based role at the heart of our organization.

Our drop-in is a lively community hub—a place where people come to feel safe, supported, and connected. This role is about creating that atmosphere every day through kindness, respect, and relationship-building.

If you’re someone who can hold space with care—even in challenging situations—this work is deeply meaningful.

What You’ll Do

• Welcome and support all visitors, creating a safe, inclusive, and respectful environment
• Build relationships with community members and connect them to programs, services, and resources
• Support day-to-day operations of the drop-in, including preparing snacks and maintaining shared spaces
• Share information about NEWC programs and assist with participant registration
• Respond to community needs in a flexible, fast-paced environment
• Administer naloxone and respond to crisis situations as needed
• Maintain accurate records and complete required data entry

Who You Are

You bring kindness into action and believe in community care for all relatives.

You are:

• Trauma-informed, harm reduction–focused, and culturally grounded
• Non-judgmental, respectful, and able to build trust with diverse community members
• Comfortable working in high-stress, frontline environments
• A strong communicator who can be both compassionate and direct
• Able to work independently and as part of a team

Lived experience is highly valued.

What You Bring

• Experience working in community-based settings (North End experience is an asset)
• Understanding of the impacts of colonization, residential schools, the child welfare system, and systemic inequities
• Knowledge of Indigenous teachings, cultural practices, and community resources
• Experience supporting individuals impacted by poverty, homelessness, mental health, substance use, and gender-based violence
• Knowledge of harm reduction practices and safer drug-use supplies
• Basic computer and administrative skills

Requirements

• Willingness and ability to administer naloxone and provide life-saving supports
• Ability to lift up to 40 lbs and perform physical tasks (standing, bending, stairs)
• Criminal Record Check and Child Abuse Registry Check
• First Aid/CPR, ASIST, and de-escalation training (or willingness to obtain)
• Valid Class 5 license is MANDATORY

Why Work at NEWC

• Be part of a community-driven, values-based organization
• Work alongside a supportive and experienced frontline team
• Opportunities for training, growth, and development
• Make a real, tangible impact in your community every day

How to Apply

Submit your resume and cover letter through Indeed or by email to:
lisac @ newcentre.org

Closing Date: Open until filled
Start Date: ASAP

Hiring Process

Our hiring process typically takes up to 2-4 weeks and includes:

• Application screening
• Panel interview (2–3 team members)
• Reference checks
• Job offer

Only those selected for an interview will be contacted.

About NEWC

North End Women’s Centre (NEWC) is located on Treaty 1 territory, on the original lands of the Anishinaabeg, Cree, Oji-Cree, Dakota, and Dene peoples, and on the homeland of the Métis Nation.

We support women, gender-diverse, and non-binary people through community-centred programs focused on healing, wellness, and capacity building.

At NEWC, we are committed to equity and inclusion. We strongly encourage applications from Indigenous peoples, Black people and people of colour, people with disabilities, and individuals with relevant lived experience.

Pay: $23.00-$27.00 per hour

Expected hours: 37.5 per week

Benefits:

• Casual dress
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• Vision care

Work Location: In person