DSA Intern (Paid Internship)

About the role

The Digital Systems and Automation (DSA) Intern will assist the DSA Department in supporting the firm's digital systems, AI initiatives, learning content, and technology improvement projects. The role provides practical exposure to AI, automation, digital content production, system support, and technology research.

Key responsibilities

• Prepare scripts and supporting materials for AI-related learning content
• Record training sessions and demonstrations using OBS or similar tools
• Edit instructional videos for the firm's AI Learning Management System (LMS)
• Organize and prepare completed materials for LMS deployment
• Assist in testing and improving ChatGPT CustomGPTs and Claude Skills
• Identify errors, inconsistencies, and opportunities for improvement in AI tools
• Assist with day-to-day activities related to the Applicant Tracking System (ATS)
• Research applications, AI tools, integrations, and technologies that may benefit the firm
• Create and maintain SOPs, system guides, procedures, testing records, and project documentation
• Provide basic user support and escalate issues beyond the intern's scope

About you

• Currently pursuing a degree in Information Technology, Computer Science, Business, Multimedia, Digital Media, or a related field
• Strong interest in AI, digital systems, automation, and emerging technologies
• Willingness to learn new applications and technologies
• Good communication, organization, and documentation skills
• Strong attention to detail and ability to follow instructions
• Experience with ChatGPT, CustomGPTs, or other generative AI tools (preferred)
• Basic video editing and OBS Studio experience or similar video editing applications (preferred)
• Basic understanding of automation, integrations, or process improvement (preferred)
• Familiarity with ClickUp, GoHighLevel, Microsoft Teams, Power BI, or similar business applications (preferred)