Dsc Coordinator

Company: Alankit Limited
Location: Faridabad, Haryana
Department: DSC Operations
Experience: 13 Years
Employment Type: Full-time

About the Role

We are looking for a detail-oriented and responsible DSC Operations Executive to manage day-to-day operational activities related to Digital Signature Certificates (DSC). The candidate will be responsible for processing DSC applications, document verification, coordination with customers and internal teams, and ensuring timely and accurate completion of DSC-related processes.

Key Responsibilities

• Handle end-to-end DSC application and issuance processes.
• Verify customer documents, KYC details, and application forms as per applicable requirements.
• Process new DSC applications, renewals, re-issuance, and related requests.
• Coordinate with customers regarding document requirements, application status, and pending cases.
• Maintain accurate records of DSC applications and supporting documents.
• Coordinate with internal teams and relevant authorities for smooth processing.
• Track pending applications and ensure timely resolution of operational issues.
• Ensure data accuracy while updating applications and maintaining operational records.
• Handle customer queries related to DSC issuance, renewal, and status.
• Follow company SOPs, compliance requirements, and data-security guidelines.
• Prepare daily/weekly operational reports and maintain MIS.
• Support the team in achieving operational targets and maintaining service quality.

Required Skills

• Good knowledge of Digital Signature Certificates (DSC) and related documentation.
• Basic understanding of KYC and document verification processes.
• Good communication and coordination skills.
• Strong attention to detail and accuracy.
• Good knowledge of MS Office, particularly Excel and Word.
• Ability to manage multiple applications and follow up on pending cases.
• Good organizational and time-management skills.
• Ability to work in a target-driven and process-oriented environment.

Qualification

• Graduate in any discipline.
• Candidates with experience in DSC, e-Governance, KYC, documentation, operations, or digital certificate processing will be preferred.

Key Competencies

Process Management | Documentation | KYC Verification | Customer Coordination | MIS Reporting | Follow-up | Data Accuracy | Compliance