DSD/Pricing Specialist

Job Purpose:

DSD Associate: Responsible for ensuring accurate deliveries from Direct Store Delivery (DSD) vendors, verifying counts and costs on invoices, handling returns or discrepancies, assisting with merchandising tasks such as hanging tags and price verification, and maintaining a clean, organized, and safe receiving area. Provides excellent customer service to both internal and external stakeholders.

Pricing Associate: Responsible for maintaining accurate product pricing in-store and in system databases, verifying that shelf tags, price labels, and signage match current promotions and sales, conducting regular price audits, supporting sales floor updates, and assisting with inventory counts or product rotations. Collaborates with store management and merchandising teams to ensure pricing consistency and compliance with company standards.

Cross-Role Requirement: Associates in this position are expected to be proficient in both DSD and Pricing responsibilities to ensure seamless store operations and accuracy across deliveries, inventory, and pricing.

DSD Responsibilities:

• Provide excellent customer service to internal and external stakeholders
• Check in all DSD (Direct Store Delivery) vendors and verify deliveries
• Ensure accurate counts and costs on all invoices
• Handle returns and discrepancies with vendors
• Assist the pricing coordinator with hanging tags, price verification, and related tasks
• Maintain a clean, organized, and safe receiving area

Pricing Responsibilities:

• Accurately update and maintain product pricing in-store and in system databases
• Verify that shelf tags, price labels, and signage match current promotions and sales
• Assist in pricing new products and adjusting prices based on inventory, promotions, or markdowns
• Collaborate with store management and merchandising teams to ensure pricing consistency
• Conduct regular price audits to ensure compliance with company standards
• Support sales floor by hanging tags, updating displays, and correcting pricing errors
• Handle customer inquiries regarding pricing and promotions professionally
• Maintain organized records of pricing updates and changes
• Assist with inventory counts or product rotations as needed
• Follow company policies, safety guidelines, and retail compliance standards

Benefits:

• Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, Holiday Pay (Additional Time & Half if worked), and Employee Discount.

Required Education:

• High School diploma or equivalent required
• On-the-job training is provided for both positions

Preferred Education:

• Additional coursework or certifications in retail, merchandising, or inventory management is a plus
• Associate’s degree in business management or another related field

Required Experience:

• Entry-level to 1–2 years of experience in retail, grocery, or a similar environment
• Experience handling inventory, stocking, or receiving shipments
• Basic experience with customer service and interacting with vendors or team members
• Familiarity with using point-of-sale systems or basic computer applications

Preferred Experience:

• Experience with Direct Store Delivery (DSD) or Pricing operations or vendor management
• Prior experience in pricing, merchandising, or conducting price audits
• Experience in a multi-department retail environment
• Exposure to retail compliance standards, labeling, and inventory control

Skills and Abilities:

• Attention to detail and accuracy in deliveries and pricing
• Strong customer service and communication skills
• Organizational skills and ability to multitask
• Knowledge of inventory management, labeling, and product rotation
• Team-oriented and adaptable across DSD and pricing tasks