DSE 日校 学生管理/班主任/教务

1. 学生日常管理

• 考勤管理：负责辖下班级学生日常出勤登记、核查，及时跟进、记录及处理缺勤事宜。
• 纪律管理：协助维持课堂秩序，监督学生在校行为规范。
• 档案管理：建立及更新学生个人档案，妥善保管学生资料。

1. 学业跟进与支援

• 进度跟进：协助学生订立学习改善计划，持续督促学习进度，提供学业支援。
• 作业管理：收集、记录及跟进学生功课完成情况；按学校流程启动学业预警，主动与家长沟通学生学习问题。
• 考试事务：协助校内考试安排，跟进及整理学生考试成绩数据。

1. 家校沟通及客戶关系维护

• 定期向家长汇报学生在校表现，担当学校、学生与家长之间的沟通桥梁。
• 管理家长群组及学生群组，做好日常营运维护。
• 主动与家长沟通，适时邀约面谈，提升家长满意度。

1. 教务统筹支援

• 协助编排及调停课表，保障教学计划顺利推行。
• 收发各类教务文件、教学资料。
• 跨部门协作，配合教学、教务、行政团队处理学生各类问题，维持教学秩序。

1. 学生个案及突发事件处理

• 关怀学生学习、生活及心理状态，跟进校园突发事项。
• 协助处理学生、家长查询及投诉，维系良好家校关系。

任职要求

1. 具备 1 年或以上学管师、班主任、教务管理相关工作经验；有班课管理、DSE / A‑Level 国际课程机构工作经验优先考虑。

2. 优秀沟通表达能力与客户服务意识，具亲和力，能高效与不同部门协作。

3. 工作细心负责，可同时处理多项工作，适应快节奏教学环境，抗压及情绪管理能力良好。

4. 熟练操作 Word、Excel、PPT 等办公软件，具备基础数据整理分析能力；有校务系统使用经验优先。

5. Daily Student Administration

• Monitor and record student attendance, follow‑up on absenteeism issues in a timely manner.
• Assist in maintaining classroom discipline and supervise student behaviour on campus.
• Set‑up and update individual student records & files.

1. Academic Follow‑up & Support

• Help students draw up academic improvement plans and provide continuous study supervision.
• Track homework completion status, trigger academic warning procedures and communicate learning issues to parents.
• Support examination arrangements and keep track of students’ academic results.

1. Home‑school Communication & Stakeholder Relationship Management

• Act as a communication bridge between school, students and parents; deliver regular progress updates to parents.
• Administer parent and student WhatsApp / communication groups.
• Arrange parent‑teacher meetings to enhance parental satisfaction.

1. Academic Administration Support

• Assist in timetable arrangement and class rescheduling to ensure smooth delivery of teaching plans.
• Distribute and collect administrative & teaching documents.
• Collaborate with teaching, academic and administrative teams to resolve student‑related incidents.

1. Student‑case & Incident Handling

• Attend to students’ academic, emotional and daily‑life needs; handle campus emergencies.
• Assist in resolving enquiries and complaints from students and parents.

Requirements

• Minimum 1‑year working experience as class tutor, student welfare officer or academic administrator; experience in DSE / A‑Level tutorial centres is highly preferred.
• Excellent interpersonal & communication skills, strong service‑mindset and teamwork spirit.
• Detail‑oriented, multi‑tasking capability, able to work under pressure in a fast‑paced education environment.
• Proficient in MS Word, Excel, PowerPoint; basic data‑analysis skills; prior experience using school administration systems is a plus.