DTO (Digital Transformation Office) Lead

Digital Transformation Lead (DTO Lead)

Location: Rosemead, California (Hybrid)

Logistics: 2 days onsite, with occasional 3-day onsite weeks based on project needs

Employment Type: Long-term Contract ( initial contract 6 to 12 months with yearly extensions - multi-year projects)

Reporting To: Customer Executive Leadership

Position Summary

The Digital Transformation Lead will operate, and continuously evolve the customer's Digital Transformation Office (DTO), serving as the strategic partner to business and technology leadership in driving enterprise-wide transformation initiatives. This role will lead the organization's AI-first transformation agenda, creating and executing a multi-year digital strategy focused on innovation, operational excellence, workforce transformation, and measurable business value realization.

As the trusted advisor to top executives and senior business leaders, the Digital Transformation Lead will drive adoption of Generative AI, intelligent automation, digital platforms, data-driven decision making, and modern operating models across the enterprise. The individual will serve as the primary interface between the customer, business stakeholders, technology organizations, and service providers to ensure transformation outcomes are aligned with strategic business objectives.

Key Responsibilities:

Enterprise Digital Transformation Leadership

• Establish and lead the Digital Transformation Office (DTO) as the central transformation governance and orchestration function, while delivery teams, platforms, portfolios, COEs, and service providers retain accountability for execution and operational outcomes.
• Define and execute a multi-year digital and AI transformation roadmap aligned with business strategies and corporate objectives.
• Drive enterprise-wide modernization initiatives spanning business processes, technology platforms, workforce enablement, and operating models.
• Develop transformation strategies that improve operational efficiency, reliability, customer experience, regulatory compliance, and business agility.
• Build executive dashboards, transformation scorecards, KPIs, OKRs, and value realization frameworks.
• Review and monitor enterprise change management strategies to accelerate adoption and sustain transformation outcomes.
• Design and operate the DTO governance rhythm, including operational governance, portfolio and project governance, COE governance, leadership forums, steering committees, escalation paths, and decision-rights frameworks.
• Translate strategic priorities into an integrated transformation roadmap and governed backlog with clear ownership, milestones, dependencies, capacity considerations, and measurable outcomes.

AI Strategy and Enterprise Adoption

• Orchestrate the enterprise AI transformation agenda in partnership with the AI Office, AI COE, Digital Platforms, Enterprise Architecture, Cybersecurity, and business portfolios, ensuring aligned prioritization, governance, adoption, and value realization.
• Identify, prioritize, and scale high-value AI use cases across business and IT functions.
• Partner with business leaders to embed Generative AI, Agentic AI, Machine Learning, Intelligent Automation, and Advanced Analytics into day-to-day operations.
• Establish AI governance frameworks covering responsible AI, security, compliance, model lifecycle management, and value realization.
• Create AI adoption programs that accelerate enterprise-wide usage and measurable business outcomes.
• Lead AI innovation councils and executive steering committees.

Executive & Business Stakeholder Engagement

• Act as the trusted advisor to top officers, business executives, and transformation sponsors.
• Facilitate strategic workshops, visioning sessions, innovation forums, and executive road mapping exercises.
• Develop executive business cases supporting investment decisions and transformation initiatives.
• Influence decision-making at all organizational levels to drive transformation alignment and adoption.
• Present transformation progress, risks, value metrics, and recommendations to executive leadership and board-level stakeholders.

Required Qualifications

Education

• Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or related field.
• Master's degree (MBA, Technology Management, or equivalent) preferred.

Experience

• 15+ years of progressive experience in Digital Transformation, Enterprise Strategy, Technology Leadership, or Business Transformation.
• 8+ years leading large-scale enterprise transformation programs.
• Proven experience working with top executives and enterprise leadership teams.
• Experience establishing or operating a Transformation Office, PMO, DTO, AI Office, or Innovation Office.
• Strong understanding of AI, Generative AI, Cloud Technologies, Data Platforms, Automation, and Enterprise Architecture.
• Experience managing multi-million-dollar transformation portfolios and strategic programs.

Technical & Business Competencies

Strategic Leadership

• Enterprise Digital Strategy
• AI Transformation Leadership
• Executive Advisory
• Business Transformation
• Value Realization Management
• Portfolio Governance

AI & Digital Expertise

• Generative AI & Agentic AI
• AI Governance & Responsible AI
• Intelligent Automation
• Machine Learning & MLOps
• Data & Analytics
• Cloud Modernization
• Enterprise Platforms

Why This Role Matters

This role will be the driving force behind the customer's enterprise-wide Digital transformation journey, helping shape the future of the organization. The Digital Transformation Lead will influence strategy at the highest levels, accelerate Digital and AI adoption across the enterprise, drive measurable business outcomes, and establish a modern, innovation-driven operating model that supports the utility's long-term vision and growth.