Dublin Branch Supervisor/Administrator

Job Overview

We are looking for a highly organised and proactive individual to oversee the day-to-day administration and coordination of our Dublin branch.

This role combines administration, customer service, branch coordination and supervisory responsibilities. The successful candidate will support sales activity, ensure branch procedures are followed, maintain high service standards and help drive the continued growth of the Dublin branch.

Key Responsibilities

· Support the daily operation of the Dublin branch.

· Supervise branch administration activities and ensure company procedures are followed.

· Process customer orders accurately and efficiently.

· Provide excellent customer service and resolve customer queries.

· Support Area Sales Managers with quotations, customer requests and account administration.

· Monitor stock levels and communicate shortages or supply issues.

· Coordinate deliveries, collections and branch priorities.

· Maintain accurate records, reports and branch documentation.

· Support the team to ensure Health & Safety and compliance requirements are consistently met.

· Work closely with the Potter Cowan branch network (Belfast and Cork) to ensure key deliverables are consistently met across the business.

Skills & Experience

Essential

· Supervisory or team leadership experience.

· Previous administration experience in a fast-paced environment.

· Excellent organisational and communication skills.

· Strong customer service experience.

· Effective working knowledge of Microsoft Outlook, Excel and Word.

· Ability to prioritise workload and work independently.

· Meticulous attention to detail.

Desirable

· Experience within distribution, kitchen industry or construction.

· Stock control and order processing experience.

What Success Looks Like

· High levels of customer service satisfaction.

· Accurate order processing and administration.

· Well-organised branch operations.

· Strong support for sales growth.

· Demonstrable compliance with company procedures and standards.

· Positive contribution to team performance and branch profitability.

This role is perfect for motivated individuals who thrive in a fast-paced environment and are eager to lead with energy and professionalism. Join us to make a meaningful impact at our Dublin branch while advancing your career!

Work Location: In person