Duck Creek Program Manager

Job Description – Duck Creek Program Manager

Job Title: Duck Creek Program Manager (Program & Project Management)

Location: Tampa, Florida, USA (Onsite)

Experience: 7+ years of Program Management experience

Job Summary

Seeking an experienced Duck Creek Program Manager to lead large-scale insurance platform implementations, upgrades, and delivery initiatives. The candidate will manage end-to-end program execution, client relationships, cross-functional teams, timelines, budgets, and delivery governance.

Key Responsibilities

• Lead end-to-end Duck Creek implementation and upgrade programs.
• Manage Policy, Billing, and Claims workstreams.
• Drive program planning, budgeting, milestones, risks, and delivery governance.
• Coordinate business, technology, vendor, and client stakeholders.
• Lead executive reviews, status reporting, and steering committee meetings.
• Oversee integrations, data migration, testing, releases, and production deployments.
• Ensure delivery quality, timelines, and alignment with business objectives.

Required Skills

• Strong Duck Creek Policy, Billing, and/or Claims program experience.
• P&C insurance domain knowledge.
• Large-scale program and project delivery management.
• Azure DevOps, release governance, and integration oversight.
• Client-facing leadership and executive stakeholder management.
• Experience managing cross-functional and geographically distributed teams.

Preferred Skills

• Duck Creek SaaS / OnDemand experience.
• Azure DevOps CI/CD, Git, and Octopus.
• SQL, XML, XSLT, and system integration knowledge.
• Experience with insurance platform modernization and cloud transformation.