DuckCreek Business Analyst

Roles & Responsibilities :
Requirement Gathering & Analysis:
Collaborate with stakeholders to understand business requirements.
Document functional and non-functional requirements related to DuckCreek systems.
System Configuration:
Configure DuckCreek modules, including policy, billing, and claims, to meet business needs.
Support the implementation of DuckCreek templates and tools.
Solution Design:
Translate business requirements into detailed functional specifications.
Assist in creating user stories and use cases for development.
Testing & Quality Assurance:
Work closely with QA teams to validate the configuration and customizations.
Perform User Acceptance Testing (UAT) and troubleshoot issues.
Stakeholder Communication:
Act as a liaison between technical teams and business stakeholders.
Present updates, solution designs, and post-implementation feedback.
Optimization & Support:
Identify areas for process improvement within DuckCreek modules.
Provide ongoing support and enhancements for existing implementations.
Technical Skills:
Proficiency in DuckCreek Author, Policy Admin System (PAS), or other DuckCreek tools.
Knowledge of XML, JSON, and other configuration formats.
Experience with rating engines and integration points.
Business Skills:
Strong understanding of insurance workflows (policy, billing, claims).
Expertise in Agile/Scrum methodologies.