Alorica
Dutch Customer Service | Remote
24 days ago
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Important information
Contract type:
Permanent
Location:
Sofia City Province, Bulgaria
Work mode:
Onsite
Published on:
29 September 2026
What they need
Alorica Bulgaria is hiring Dutch-speaking Customer Service Representatives for our Sofia office.
Job details:
Position: Dutch Customer Service Representatives
Company : Alorica Bulgaria
Important:
During the first 3 months, work is fully office-based. After this period, working from home may be possible depending on performance and results. However, remote work is not guaranteed, and employees may be required to continue working from the office if performance expectations are not met.
Key Responsibilities:
- Always maintain a high level of professionalism
- Provide timely and effective resolutions to customer inquiries via voice, chat, and email , ensuring accurate and appropriate information
- Demonstrate diplomacy and professionalism when handling escalated cases
Job Requirements:
- Fluency in both Dutch and English
- Completed high school diploma
- Full-time availability
- During the first 3 months, work is fully office-based. After this period, working from home may be possible depending on performance and results. However, remote work is not guaranteed, and employees may be required to continue working from the office if performance expectations are not met.
- Willing to work on-site and on rotational shifts
Why would you join us?
- Offering the highest salary in the market + daily bonuses
- Health insurance + dental package
- Monthly food vouchers to fuel your day
- Transportation Allowance
- Multi-sport card for an active lifestyle
- Refer a friend bonus - spread the word and get rewarded!
- Fully paid training from day one
Ready for your next challenge? Apply now and join our growing team!
How to apply:
Apply through this LinkedIn post and complete your application using the link below:
https://recruit-alorica.typeform.com/MultiLanBulg
Both steps are required.
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