Duty Engineer

Summary of Responsibilities

The Duty Engineer plays a critical role in ensuring that all hotel facilities, equipment, and infrastructure are in optimal working condition. This position entails day-to-day engineering operations, including preventive maintenance, repairs, and troubleshooting of mechanical, electrical, plumbing, and HVAC systems. The Duty Engineer is also responsible for responding to guest and departmental maintenance requests, ensuring service excellence and compliance with local regulations, environmental standards, and hotel policies.

General Preventive Maintenance, Management, and Control

• Respond immediately to guest concerns and work orders and ensure that work is done as expected.

• Check and inspect assigned areas, accomplish a checklist, and report to the Chief Engineer for actions.

• Respond to emergency maintenance requests as required.

• Assist with the renovation/remodeling of buildings.

• Conduct regular room checks and coordinate with housekeeping personnel for repairs and replacements of fixtures, appliances, the air conditioning unit, lighting, etc., and ensure that electrical and mechanical equipment are in good working condition

  Team Collaboration and Communication

• Coordinate with other departments (Housekeeping, Front Office, Food & Beverage, Security) to address maintenance concerns without disrupting hotel operations.

• Maintain a daily hand-over log and update the Engineering shift report for seamless transitions between shifts.