Duty Engineer (IBH)

People Management

• Establish and maintain seamless co-ordination co-operation with all departments of Accor to ensure maximum cooperation, productivity, morale and guest service.

• Provide effective support to the team to enable them to deliver effective and efficient services.

• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.

Financial Management

• Ensure optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments stay abreast of technological advances in surveillance safety equipment.

Managerial Qualities:

• Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness;
• Ability to accept responsibility;
• Self-confidence, motivation, drive and tenacity;
• Ability to enhance organizational performance;
• Ability to clearly delegate tasks and responsibilities;
• Ability to think strategically, inductively, and creatively
• And the propensity to recognize and acknowledge other people ideas.

Qualifications

Knowledge and Experience

• Graduate/ Diploma holder
• Trade Certificate with a minimum of 5 years of experience in a similar capacity
• Good reading and oral proficiency in English language

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