Duty Manager

About Us

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.

Shape your future. Serve your Community. Belong to something bigger.

About this Position:

Join us in delivering exceptional service at the Goonellabah Sports and Aquatic Centre (GSAC) and Lismore Memorial Baths (LMB). We provide excellent service to our patrons and take pride in fostering a welcoming and inclusive environment. We are currently seeking a friendly, enthusiastic, and reliable individual to join our team as Duty Manager.

The successful candidate will be required to work a variety of shifts, including early morning, day and evening shifts, from Monday through Sunday.

In this role, you will play a key part in ensuring the smooth and safe day-to-day operations of our facility. Your responsibilities will include maintaining a safe and welcoming environment, delivering excellent customer service, handling administrative tasks, and supporting staff through training and ongoing professional development. You will also assist both the Operations Manager and the Leisure Facilities Manager with various operational duties.

What we can offer you:

• Competitive Salary
• Long service leave after 5 years of continuous service.
• This position comes with the benefit of being able to utilise the wonderful facilities that GSAC has to offer.
• Access to Health & Wellbeing and Employee Assistance Programs, including Fitness Passport.
• Training and development opportunities.

What we trust you to deliver:

• Deliver excellent customer service, including handling inquiries and providing support to staff.

• Lead and supervise the day-to-day operations and ensure patron safety and compliance with facility regulations.

• Maintain the cleanliness and presentation of the facility at all times.

• Ensure compliance with Work Health and Safety (WHS) policies and manage risk within the facility.

• Support the Operations Manager and Leisure Facilities Manager with overseeing GSAC and LMB operations, continuous improvement and succession.

What you will need to be successful:

• Royal Life Pool Lifeguard Certificate (can be attained as part of training).
• Chief Fire Warden Training Certificate (can be attained as part of training).
• First Aid Certificate/CPR (can be attained as part of training).
• Valid NSW Working with Children Check and National Criminal History Check.
• Relevant industry experience and demonstrated leadership skills would be highly regarded.

We list items to give you an opportunity to showcase your potential and how you can evolve and grow with us.

Please review the Position Description and utilise your resume and application responses in the application form below to illustrate your ability to fulfil the responsibilities of the position.

Part-time: 30 hours per week

Salary: A competitive salary will be offered to the successful applicants commensurate with their relevant skills and experience.

Closing date: Thursday 27th August 2026 at 9:00am, however, applications will be assessed as they are received, and interviews may be offered to suitable candidates throughout the campaign – so please don’t delay submitting your application!

Contact: If you would like to know more about this opportunity, please contact Domenico Iafrate, Operations Manager on (02) 6625 5370 6625 5370).

Conditions of Employment: Conditions of employment are in accordance with the Lismore City Council, Goonellabah Sports and Aquatics Centre and Lismore Memorial Baths Enterprise Agreement 2015 (EA) and relevant Council policies and procedures.

Pre-employment Screening: Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments, drug and alcohol testing and referee checks. Please note, that by submitting your application, you are providing consent for Lismore City Council to conduct a National Criminal History Check

Working with Children Check: In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working with Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement. For further information on how to apply please refer to the Office of Children's Guardian website.

We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.