Duty Manager

About Us:

Turquoise DQ PTY LTD is a thriving, high-volume hospitality group who are committed to delivering outstanding experiences for our guests and creating a positive and supportive work environment for our team.

Role Overview:

We are seeking a dedicated and experienced Duty Manager to join our team at Turquoise Cafe! The ideal candidate will be responsible for overseeing daily operations, ensuring high standards of service, and managing a team to provide an exceptional guest experience. This is an exciting opportunity for a dynamic individual who thrives in a fast-paced environment and is passionate about hospitality.

Key Responsibilities:

• Supervise and coordinate the activities of staff to ensure efficient operation.
• Ensure the highest level of customer service and guest satisfaction.
• Manage and resolve any operational issues or guest complaints promptly.
• Oversee and support the training and development of team members.
• Monitor and maintain standards of cleanliness, safety, and compliance with regulations.

Qualifications:

• Proven experience as a Duty Manager (or in a similar role) in a high volume/fast paced environment within the hospitality industry.
• Strong leadership and team management skills including delegation.
• Barista skills
• Ability to handle high-pressure situations with a calm and professional demeanor.
• Availabilty to work morning shifts, weekends and public holidays.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and dynamic work environment.
• Employee discounts and perks.

If you are a proactive and motivated individual with a passion for delivering exceptional service, we would love to hear from you. Apply now to be part of our dedicated team and contribute to our continued success.

Pay: $57,986.20 – $70,000.00 per year

Work Location: In person