Duty Manager

New york Hunger is on the lookout for an experienced and passionate Duty Manager to join our team in Hamilton east.

As one of our Duty Managers, you'll play a key role in leading service, supporting our team, and ensuring every guest has an exceptional experience. You'll work closely with both our front-of-house and kitchen teams to keep operations running smoothly.

This is a full-time position offering variety, responsibility, and the opportunity to grow within a fast-paced and award-recognised hospitality venue.

What You'll Be Doing

• Leading and supporting the front-of-house team throughout service
• Communicating effectively with the kitchen team to ensure smooth service and guest satisfaction
• Creating a welcoming and positive atmosphere for guests while delivering outstanding customer service
• Handling customer feedback and resolving issues professionally and efficiently
• Managing cash handling, end-of-day procedures, and venue security requirements
• Assisting with stock control, ordering, and inventory management
• Supporting roster management, shift coverage, and team scheduling
• Training, coaching, and developing team members to help them succeed
• Ensuring compliance with health and safety, liquor licensing, and company procedures
• Working alongside the management team to continuously improve systems, service standards, and venue performance

What We're Looking For

• Previous experience in a Duty Manager role within hospitality
• A current LCQ and Duty Manager's Certificate
• Strong leadership skills with the ability to motivate, support, and develop a team
• Excellent communication and relationship-building skills
• A proactive approach to problem-solving and decision-making
• Confidence managing busy services while maintaining attention to detail
• Strong organisational skills and the ability to multitask effectively
• A genuine passion for hospitality and creating memorable guest experiences
• Availability to work evenings, weekends, and public holidays as required

To apply job Please forward your CV to [email protected]

Pay: $25.00 – $30.00 per hour

Benefits:

• Free drinks

Work Location: In person