Duty Manager

Duty Manager – Palm Beach Soccer Club

Located in the heart of the Palm Beach community, Palm Beach Soccer Club provides the perfect space for our members and guests to connect.

We are committed to delivering exceptional experiences that cater to the sports, fitness, and social needs of our community. As a vibrant and growing club, we pride ourselves on our strong community spirit, dedicated team, and commitment to excellence.

About the Role

We are currently seeking a dynamic and experienced Casual Duty Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of the club, ensuring a seamless and enjoyable experience for all members and guests.

This is a hands-on leadership role suited to someone who thrives in a fast-paced hospitality and gaming environment and is passionate about customer service.

Key Responsibilities

• Managing staff, including training, rostering, and on-shift supervision
• Ensuring compliance with OH&S, Food Hygiene, and licensing regulations
• Identifying opportunities to increase sales and revenue while controlling costs
• Delivering exceptional customer service and guest experiences
• Leading by example and fostering a positive team culture
• Overseeing events, functions, and club activities
• Monitoring club facilities, equipment, and supplies
• Resolving member and guest concerns professionally and efficiently
• Assisting with administrative duties as required

About You

To be successful in this role, you will have:

• Minimum 2 years experience in a similar Duty Manager or supervisory role within the hospitality and gaming industries
• Current RSA, RSG, and RMLV qualifications
• Approved Managers Licence and Working with Children Blue Card (desirable but not essential)
• Strong leadership and communication skills
• Excellent problem-solving and decision-making abilities
• A customer-focused attitude with a passion for hospitality
• Experience using POS systems and standard office software
• Australian citizenship is required for this position.

What We Offer

• Competitive casual hourly rates including penalty rates
• Flexible working arrangements to suit your lifestyle
• Ongoing training and professional development opportunities
• A friendly, supportive, and inclusive team environment
• Discounts on club membership and services

If you're ready to join a passionate and community-focused team, we'd love to hear from you.

Apply now and become part of Palm Beach Soccer Club.