Ixora Hotel Penang
DUTY MANAGER
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
MYR 30,000 – MYR 42,000 / year
Location:
George Town, Penang, Malaysia
Work mode:
Onsite
Published on:
27 August 2026
What they need
We are looking for a professional and service-oriented Duty Manager to oversee daily Front Office operations and ensure an excellent guest experience.
Key Responsibilities:
- Manage and supervise Front Office operations during the shift
- Ensure smooth check-in and check-out processes
- Handle guest inquiries, feedback, and issues professionally
- Monitor daily arrivals, VIP guests, and room allocations
- Lead, guide, and support Front Office team members
- Ensure lobby and reception area are clean and presentable
- Work closely with other departments for smooth hotel operations
- Ensure compliance with hotel policies, safety, and procedures
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