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Duty Manager

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Duty Manager

Bertam Resort & Water Park Penang

Duty Manager

2 months ago

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Important information


Contract type:

Permanent

Location:

Kepala Batas, Penang, Malaysia

Work mode:

Onsite

Published on:

27 August 2026

What they need


We are looking for a friendly, reliable, and customer-focused Waiter/Waitress to join our team. The successful candidate will provide excellent service to guests, take food and beverage orders, and ensure a pleasant dining experience.

Responsibilities:

  • Greet and welcome customers in a friendly manner.
  • Take accurate food and beverage orders.
  • Serve food and drinks promptly and professionally.
  • Answer customers’ questions about menu items and make recommendations when needed.
  • Check on customers throughout their meal and respond to requests.
  • Clear and clean tables and maintain a neat dining area.
  • Process customer bills and payments accurately.
  • Coordinate with kitchen and other staff to ensure smooth service.
  • Follow food safety, hygiene, and company procedures.
  • Handle customer concerns politely and professionally.

Requirements:

  • Previous experience in a restaurant or customer service role is an advantage.
  • Good communication and interpersonal skills.
  • Friendly, polite, and professional attitude.
  • Able to work in a fast-paced environment.
  • Able to work flexible hours, including weekends and public holidays.
  • Team player with good attention to detail.
  • Willingness to learn and take instructions.

Pay: From RM3,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Meal provided
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • Do you have previous experience as a waiter/waitress or in customer service?
  • Are you willing to work shifts, weekends, and public holidays?
  • How many years of restaurant/service experience do you have?

Work Location: In person

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