Duty Manager 值班经理

JEN Shenzhen Qianhai by Shangri-La. Immerse in multifaceted Live-Work-Play lifestyles at JEN Shenzhen Qianhai by Shangri-La, located at the core of Qianhai Free Trade Zone. Feel the energy of the city’s pulse as you experience authentic local living surrounded by scenic views of the mesmerizing Qianhai Bay. JEN Shenzhen is located at Qianhai Kerry Center and is a destination that includes a comfortable residence, modern offices and an interesting community culture.

We are currently looking for Duty Manager to join our team. [Not translated in selected language]

As a Duty Manager , we rely on you to: Duty Manager provides supervision, direction and leadership to all Front Office personnel under the guidance of the Front Office Manager in accordance with the objectives, performance and quality standards established by Shangri-La Hotels and Resorts and Kerry Hotel Pudong Shanghai.

Overseas and direct all aspect of day to day public area operations. Proactive and quick to assess area which needs attention and decisive action.

Should always be firm but fair treatment among peer and subordinates. Ensures effective communication among all Front Office personnel and other department.

The Duty Manager must be an active liaison between management and the guest.

To have complete knowledge of the operational systems at Front Office, Service Centre and any other related systems.

Maintains department organization, manning and productivity, ensuring a smooth operation based on forecasted occupancy.

We Are Looking For Someone Who Has a passion for Front Office

Excellent presenter and communicator

Is self-driven, goal-oriented, able to challenge the status quo

Upholds professional values, ethics and integrity at all times

Enjoys crafting creative and best-fit solutions

Thinks outside of the box whilst leading change in the hotel

Preferably has a Bachelor's degree or relevant experience in a similar role

Understands the global market and local environment

Communicates and writes with fluency in English (as well as the local language)

Has strong interpersonal skills

If you are the right person, what are you waiting for? Click the apply button now!