Duty Manager

The Blakeney Hotel is an award winning, four star, 64 bedroom, privately owned and family run hotel located in an unrivalled position on the Quay in Blakeney on the North Norfolk coast.

We have an exciting & rewarding opportunity for an experienced Hospitality Manager to join our professional & friendly Duty Management team.

Candidates must have:

· A friendly, professional, outgoing nature & a positive attitude

• Previous hospitality experience in a quality establishment
• An ability to deliver exceptional customer service
• Great organisational & communication skills
• Good interpersonal skills and staff management skills
• An ability to motivate & direct staff with enthusiasm & professionalism
• A willingness to work evenings/weekends and have overnight stays on the premises on a rota basis

Key responsibilities:

· Day to day management of the hotel

• Assisting in all departments as business dictates
• Ensuring high levels of service are consistently delivered
• Handling any guest issues and queries quickly in a discreet and professional manner.
• Ensuring Health & Safety procedures are followed
• Training & monitoring staff performance

We offer:

· A competitive rate of pay

• A share of tips & gratuities
• Training & personal development opportunities
• Meals on duty
• Use of hotel leisure facilities (indoor pool, sauna, steam room & mini gym) at limited times
• Discounted food & accommodation (depending on availability)

Ideally you will live locally with your own transport.

If you have the necessary skills and would like to join our great team we would be delighted to hear from you.

INDMANAGE