Duty Manager

Duty Manager

Join Our Team at New World Whitianga

We are looking for a motivated and experienced Duty Manager to join our team and play a key role in the day-to-day running of our store. You’ll lead and motivate our team, ensure excellent customer service and product availability, and confidently manage changing priorities in a fast-paced environment.

This is a Full-time position, with shifts including Evenings & one weekend day.

About the role

• Use your skills and experience to delegate and motivate staff to deliver the service and products our customer's demand.
• React and adjust quickly to changing conditions and priorities, to make effective, calculated and practical decisions
• Ensure adherence with procedures to comply with relevant legislation

What We’re Looking For

Our preference is for someone with existing experience in Supermarkets at a senior level. However, we are open to a candidate with experience leading a team in a volume-centered retail environment or similar industry with responsibility for stock availability as well as levels of customer service.

• A leader that is passionate about people, and has the proven ability to prioritise and achieve multiple objectives, while maintaining a calm, controlled and pleasant environment that fosters team development and growth
• Resilient, adaptable and able to manage conflict fairly
• A Proven record of effective delegation, with close follow-up of standards and timeframes
• Proven experience with making effective and calculated decisions
• An exceptional customer service champion
• Experience working within multiple supermarket departments preferred
• Physically fit, and able to fulfil the requirements of the role – heavy lifting is required
• Current Forklift certificate preferred.
• Current Managers Certificate (Liquor License) preferred

What’s in it for you?

• Staff discounts.
• Hands-on training and ongoing mentoring.
• A friendly and supportive team environment.
• Opportunities to develop your skills and grow within the business.

If you’re a strong people leader who enjoys variety, takes pride in high standards, and thrives under pressure, we’d love to hear from you.

Don’t miss this opportunity to grow your career with us - apply today! and send your CV to HR - [email protected]

Applicants must have the right to work in New Zealand.