Duty Manager

Climbing Centre Duty Manager Lakeside – Join Our Vertical Adventure! ‍****️

Are you ready to take your leadership skills to new heights? We're on the lookout for an energetic, passionate, and people-loving Climbing Duty Manager in Lakeside to lead the way at our thriving and ever-growing climbing centre!

Who We Are

We’re not just another climbing centre. We’re a community hub, an adrenaline zone, and a place where people of all ages and abilities come to push limits, make friends, and discover what they're truly capable of. As part of a fast-growing, fun-loving company, we’re all about delivering awesome experiences—on and off the wall.

The Role

As our Duty Manager, you’ll be at the heart of the action. You'll Help our Center Manager and Assistant Manager lead a team of friendly and enthusiastic staff, ensure smooth day-to-day operations, and help shape the future of our centre as we continue to grow. Think of yourself as a mix between a team captain, operations wizard, and community cheerleader.

️ Responsibilities

• Oversee daily operations, staffing, and health & safety
• Inspire, lead, and support an awesome team
• Maintain top-tier customer service and a welcoming, inclusive vibe
• Keep an eye on budgets, stock, and site performance
• Help drive growth through community engagement and innovative ideas
• Support our management Team to grow and lead our Team

You’ll Be Great If You…

• Have experience in team leadership or management (bonus if it’s in the leisure or climbing sector!)
• Love climbing or the outdoors and want to share that passion with others
• Are organised, proactive, and great with people
• Thrive in a dynamic, hands-on environment
• Have a head for problem-solving and a heart for community

What We Offer

• A chance to lead at one of the most exciting centres in the UK
• Competitive salary + performance bonuses
• Staff perks (like free climbing, discounts, and more!)
• Ongoing training and professional development
• A genuinely fun place to work with a great team and a great community

Ready to climb into your next adventure?
Send us your CV and a short cover letter telling us why you're the perfect fit.

Let’s build something epic—together.