Duty Manager

The Woombye Pub is looking for an experienced full-time Duty Manager to join our team.

We’re seeking a hands-on hospitality professional who can lead a busy shift, support the team and deliver great customer service across our bars, dining and gaming operations.

About the role

Working closely with venue management, you will:

• Oversee daily operations and manage shifts across a multi-bar venue.
• Lead and support staff to deliver friendly, efficient service.
• Manage KENO, TAB and gaming operations, including gaming clearances.
• Handle customer enquiries and resolve issues professionally.
• Maintain high standards of venue presentation, safety and responsible service.
• Assist with opening and closing procedures and cash handling.

What you’ll bring

• At least two years’ experience in a similar role.
• Current RSA, RSG and RMLV qualifications.
• A current Approved Manager licence, or willingness to obtain one.
• Experience with KENO, TAB and gaming clearances.
• Experience working in multi-bar venues.
• Strong leadership, communication and customer service skills.
• A flexible approach to rostering, with availability to work nights and weekends.

Desirable experience

• Familiarity with SevenRooms, me&u and Uber Eats.
• Knowledge of beer reticulation systems.

If you enjoy leading a team and keeping a busy pub running smoothly, we’d love to hear from you.

Apply with your resume and a brief cover letter outlining your relevant experience and qualifications.