F
FOREST CITY HOTEL
Duty Manager
12 days ago
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Important information
Contract type:
Permanent
Location:
Gelang Patah, Johor, Malaysia
Work mode:
Onsite
Published on:
14 October 2026
What they need
- Supervise and oversee daily Front Office operations to ensure smooth and efficient hotel operations.
- Lead, guide, and monitor Front Office team members during assigned shifts, ensuring proper service standards and work procedures are followed.
- Ensure efficient and professional check-in and check-out procedures while maintaining a high level of guest satisfaction.
- Welcome and interact with guests in a friendly, professional, and courteous manner.
- Handle guest requests, enquiries, feedback, and complaints promptly and professionally, taking appropriate action to resolve issues.
- Act as the Duty Manager on shift and serve as the main point of contact for operational matters and guest concerns.
Pay: RM3,200.00 - RM3,500.00 per month
Work Location: In person
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