Duty Manager

Key Responsibilities:

• Ensure smooth store operations, timely store opening, and adherence to all SOPs and hygiene standards.
• Drive excellent customer service and increase loyalty conversions through effective in-store engagement.
• Manage inventory, stock availability, damages, expiry, shrinkage, and cash handling efficiently.
• Ensure proper planogram execution, space management, and store standards.
• Lead, train, and supervise the store team to drive productivity and achieve operational targets.
• Monitor daily input/output metrics and implement corrective actions where required.
• Maintain store assets and ensure loss prevention through strong process control.
• Regularly interact with customers to understand their needs and share feedback on assortment, availability, and pricing.

Preferred Profile:

• Experience in Retail store operations.
• Experience in Food & FMCG retail will be an added advantage.

Interview Process:

• 1st round - Online Test
• 2nd Round & 3rd Round- VC Interview / F2F Interview